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Frequently Asked Questions
Q1 Are you a trading company or a manufacturer?
We are a professional manufacturer with our own export trading division. Our facilities include over 20 advanced production lines and high-standard dust-free workshops to ensure top priority for quality and reputation.
Q2 What is your Minimum Order Quantity (MOQ)?
Usually our MOQ is 1*20GP Container. However, we offer flexibility for new customers. For OEM services, the MOQ depends on specific customization requirements like backsheet design or special specifications.
Q3 What is the standard delivery timeframe?
For standard sizes, delivery is approximately 5-15 days after payment. For OEM services, it typically takes 20-30 days to complete production line adjustments and manufacturing.
Q4 What are your payment terms?
Our standard terms are a 30% deposit in advance and the remaining 70% balance before shipment.
Q5 Can I request free samples before ordering?
Yes, free samples are available. You only need to cover the express shipping fee or provide an international express account number (DHL, UPS, or FedEx) for collection.
Q6 Do you support OEM/ODM customization?
Absolutely. We provide full customization for sizes, logo printing, and material specifications to meet specific market demands.